Email Marketing Manager Brag Document Example

Q1 2025


Improved email list hygiene and segmentation accuracy

Date: January 15, 2025

Company: Offline

Tags: List Management, Segmentation, Deliverability, Small

Metrics:

  • Bounce rate reduction: 18%
  • New segments created: 6

Description:

Cleaned dormant contacts, improved suppression rules, and updated segmentation logic to make targeting more accurate across lifecycle campaigns.

Created a weekly reporting dashboard with key email KPIs

Date: February 10, 2025

Company: Offline

Tags: Reporting, Analytics, Optimization, Small

Metrics:

  • Reporting time saved weekly: 3 hours
  • Teams using dashboard: 4

Description:

Built an automated email performance dashboard in Looker, making it easier for marketing, product, and leadership teams to track engagement trends.

Launched a new onboarding email sequence for trial users

Date: March 6, 2025

Company: Offline

Tags: Lifecycle Marketing, Onboarding, Automation, Medium

Metrics:

  • Activation rate improvement: 14%
  • Emails created: 8

Description:

Mapped the trial user journey and built a step-by-step sequence to introduce features, reduce churn, and encourage early product engagement.

Q2 2025


Segmented email audience by behavioral triggers for higher relevance

Date: April 8, 2025

Company: Offline

Tags: Behavioral Targeting, Segmentation, Personalization, Medium

Metrics:

  • Engagement rate increase: 22%
  • Behavioral segments added: 4

Description:

Introduced new targeting rules based on user actions such as feature usage, browsing patterns, and past email interactions. Improved personalization across all email programs.

Optimized monthly newsletter layout and improved readability

Date: May 21, 2025

Company: Offline

Tags: Newsletter, UX, Content Strategy, Medium

Metrics:

  • Click-through rate increase: 17%
  • Mobile scroll depth improvement: 23%

Description:

Redesigned the newsletter to highlight top stories, added cleaner typography, and tested new content modules tailored to user behavior.

Implemented A/B testing framework for subject lines and CTAs

Date: June 4, 2025

Company: Offline

Tags: Experimentation, Optimization, Email Strategy, Small

Metrics:

  • Tests completed in Q2: 12
  • Improvement in open rates: 11%

Description:

Established a cadence for controlled experimentation, testing variables such as CTA phrasing, preview text, and formatting for consistent learnings.

Q3 2025


Built a lifecycle-based email automation system across all customer stages

Date: July 16, 2025

Company: Offline

Tags: Automation, Lifecycle Marketing, Customer Journey, Big

Metrics:

  • Automated touchpoints added: 24
  • Reduction in manual outreach: 28%

Description:

Created personalized email flows for onboarding, activation, adoption, renewal, and re-engagement. Improved consistency and reduced reliance on one-off sends.

Launched re-engagement campaign for inactive subscribers

Date: August 15, 2025

Company: Offline

Tags: Re-engagement, List Management, Automation, Medium

Metrics:

  • Inactive users reactivated: 12%
  • List size improvement: 9%

Description:

Designed a multi-step sequence targeting unengaged subscribers with value-driven messaging and clear re-opt-in actions.

Partnered with Product to add feature usage insights to emails

Date: September 9, 2025

Company: Offline

Tags: Cross-functional, Personalization, Product-Led Growth, Small

Metrics:

  • Click-to-feature usage increase: 15%
  • Emails updated with dynamic content: 6

Description:

Used product data to insert personalized feature highlights into lifecycle emails, helping users discover under-used tools.

Q4 2025


Led cross-channel end-of-year campaign integrating email, paid, and in-app

Date: October 21, 2025

Company: Offline

Tags: Integrated Marketing, Campaigns, Strategy, Big

Metrics:

  • Campaign-influenced revenue: $640,000
  • Email engagement rate: 13%

Description:

Owned email strategy for a company-wide campaign that combined seasonal messaging, usage insights, and upgrade incentives across multiple channels.

Improved deliverability by partnering with engineering on domain authentication

Date: November 12, 2025

Company: Offline

Tags: Deliverability, Technical, Operations, Medium

Metrics:

  • Inbox placement improvement: 21%
  • Spam rate reduction: 35%

Description:

Updated SPF/DKIM/DMARC configuration, monitored domain reputation daily, and implemented best-practice sending rules.

Developed 2026 email roadmap with new programs and experimentation areas

Date: December 3, 2025

Company: Offline

Tags: Strategy, Planning, Leadership, Beyond

Metrics:

  • Initiatives planned: 16
  • Stakeholders aligned: 7

Description:

Built a strategic roadmap for growth, retention, and lifecycle improvements. Included proposals for dynamic content, AI-driven segmentation, and expanded customer education emails.

Kudos


“Your onboarding sequence made a noticeable difference in activation rates.”


From: Jordan Reyes — Product Manager
Date:
March 20, 2025
Impact:
Helped more trial users reach core value moments faster.

“Our deliverability has never been this healthy — thank you.”


From: Mia Patel — Senior Marketing Operations Manager
Date:
November 22, 2025
Impact:
Reduced inbox issues and improved the performance of every email program.

“The end-of-year campaign felt polished and coordinated across every channel.”


From: Alex Chen — Director of Marketing
Date:
October 31, 2025
Impact:
Generated strong Q4 engagement and pipeline.

“Thanks for building reporting that the whole team can finally understand.”


From: Sarah Martinez — CEO
Date:
February 26, 2025
Impact:
Improved leadership visibility and supported more data-driven planning.